Tiwtilin timatutin n uzenzi

Amagrad 1 : Asentel d wannar n usnas

Wander SAS, takebbanit tafessast s yisehman, s ureṣṣid n 5 000 euros, amḍiq-is agejdan yella deg 26 rue Bosquet, 75007 Paris, tettwajerred deg RCS n Paris s wuṭṭun 105 543 946 (contact@wander-ride.paris, 06 66 92 84 76), sya d asawen « Wander », tessumur seddaw tmatart Wander Ride tikliwin s umwanes s uvilu s tallalt n trisiti (« tikli » neɣ « tanfa »). Tiwtilin-a timatutin n uzenzi (CGV) sedduyent azenzi n tenfiwin-a i yimsemrasen. Tiwtilin-a (CGV) llant deg usmel melmi i tebɣam, yerna asentem s tira i d-yettwabedren deg umagrad 3 yesɛa aseɣwen s wayes ara tent-teẓrem yerna ara tent-teḥrezem. Lexlaṣ n ssuma neɣ n uṛebbun, s wayes yettwakres wemtawa s tewtilin n yimagraden 3 d 5, d aqbal n tewtilin-a (CGV) deg lqem-nsent i yesɛan azal deg wass n usentem-a. Tiwtilin tuzzigin i d-yettwabedren deg usentem zwarent ɣef tewtilin-a (CGV), maca ur zmirent ara ad awen-kksent izerfan i wen-d-fkant tewtilin-a, mi ara ilint d tid i wen-yenfaɛen ugar.

Amagrad 2 : Anaw n tenfa

Wander tesnulfuy-d tikli s umwanes, tessuddus-itt, tessedday-itt, yerna tḍemmen tili n umwanes deg wakud meṛṛa n tikli. Tessers ger ifassen n yemttekkiyen akask i yal yiwen, d yivila s tallalt n trisiti, s umata n wanaw lungtayl neɣ kargu, yettwaheggan i sin n yemdanen, anehhaṛ d yimsafer, i yzemren ad mbeddalen anhaṛ deg yiḥbasen s tewtilin n umagrad 8. Avilu, d imttekkiyen n yiwen n uṭṭaf n umkan kan ara t-yebḍun. Kra n tikliwin i d-yettwaglemen deg usmel tteddunt s yivila nniḍen s tallalt n trisiti : deg Tikli Yeɛelqen, avilu yettwaheggan i ukursi n rrwidat, d amwanes i t-inehhṛen ; deg tikliwin n wayla, atandim s ukersi n zdat. Amttekki i yessutren avilu i yiman-is kan, neɣ i yellan weḥd-s ɣef uvilu imi aṭṭaf-is n umkan yesɛa amḍan n yemttekkiyen ur nebḍi ara ɣef sin, ula ma yeṭṭef amkan weḥd-s, yesɛa, akken ara yefren yerna ɣef leḥsab n yivila i d-yeqqimen deg wazemz n tikli, avilu yettwaṭṭwin war tamerniwt neɣ avilu lungtayl neɣ kargu s tmerniwt i d-yenna umagrad 4 ; ma ulac ula d yiwen n uvilu yettwaṭṭwin i d-yeqqimen, amttekki i yellan weḥd-s ɣef uvilu imi amḍan n yemttekkiyen ur yebḍi ara ɣef sin yesɛa avilu lungtayl neɣ kargu, yerna ilaq ad tettwaxelleṣ tmerniwt. Asentem s tira ad d-yebder avilu ara yettunefken i yal amttekki, akked tmerniwt ma tella. Tikli tettawi, akken yezmer lḥal, iberdan n yivila d yizenqan ihednen.

Amagrad 3 : Aṭṭaf n umkan

Asuter n uṭṭaf n umkan yettwazen s tferkit n usmel, s yimayl neɣ s wallal nniḍen i ɣef yella umtawa ; ur yeṭṭif ara amkan. Wander a s-d-terr s usentem s tira ideg d-tbeggin azemz, asrag, amḍiq n temlilit, abrid, amḍan n yemttekkiyen, beṭṭu n yivila, tamerniwt ara yettwaxellṣen ɣef uvilu lungtayl neɣ kargu ara yeṭṭef yiwen n umttekki kan, ma tella, ssuma tummidt ara yettwaxellṣen, amek ara yili lexlaṣ d wazemz-is aneggaru, yerna ideg yella useɣwen ɣer tewtilin-a.

Asentem-a d tasumert iṭṭfen : Wander teḥrez-awen azemz, amkan-nwen d ssuma i d-yettwabedren deg-s deg lajel n sebɛa n wussan, yerna, ɣer taggara, alamma d tmanya u ṛebɛin n yisragen uqbel wass i d-yettwasumren. Ma yella usentem yettwazen-awen-d ddaw n tmanya u ṛebɛin n yisragen uqbel wass-a, ad d-yebder ass d usrag aneggaru n lexlaṣ, i yettuɣalen deg umkan n lajel-a. Ma yeɛedda lajel n wazal, asentem ur yeqqim ara yesɛa azal, yerna ilaq-d usuter amaynut.

Amtawa ur yettwakres ara alamma yewweḍ-d ɣer Wander lexlaṣ i ɣef nemsefham, deg lajel-a. Skud lexlaṣ-a ur d-yewwiḍ ara, ur teṭṭifem awal ɣef kra : ur tettxelliṣem ula d yiwen n wedrim yerna teqqimem d ilelliyen ma ur tkemmilem ara. Wander, ma d nettat, teṭṭef awal s usentem-is deg wakud meṛṛa n wazal-is ; ur tezmir ara a t-tekkes uqbel lajel-is anagar ma tanfa ur tezmir ara ad tili deg wass i d-yettwasumren, ɣef yiwet seg sebbat n umagrad 7.2 neɣ ma yeḥbes urmud i kra n wakud. Imiren kan a wen-d-tazen isallen s tira ; tukksa-a ad tebdu kan mi ara wen-d-yaweḍ warra-a, ur as-tettxelliṣem kra, yerna yal adrim i txellṣem yakan ad awen-d-yettwarr s lekmal deg ṛbeɛṭac n wussan.

Tikli yebḍan tettawi semmus n yemttekkiyen d afellay i yal amwanes. I yiwen n wazemz, Wander ur tettaǧǧa ara ad ddun ɣef tikkelt ugar n yisentimen wala imukan i tezmer ad teḥrez. Ma yella, ɣas akken, wwḍen-d ɣur-s ugar n lexlaṣat wala imukan, yal amtawa yettwakres mi ara d-yaweḍ lexlaṣ-is ; deg wass-nni kan, Wander a s-tessiweḍ isallen i umsaɣ i wumi ur tezmir ara ad teḥrez amkan, yerna a s-d-tesumer, akken ara yefren, tuffɣa tis snat deg wazemz-nni kan, azemz nniḍen, neɣ tiririt s lekmal n yidrimen i d-yefka deg ṛbeɛṭac n wussan.

Amagrad 4 : Ssuma

Ssumat ttwafkant s euros, s tebzerin meṛṛa, yerna llant i yal amdan, anagar ma yella yura wayen nniḍen. Ssumat i d-yettbanen deg usmel d imeskanen ; ssuma iṭṭfen d tin yellan deg usentem n uṭṭaf n umkan. I yal avilu lungtayl neɣ kargu i yettwasersen ger ifassen n yiwen n umttekki kan, s usuter-is neɣ imi aṭṭaf n umkan yesɛa amḍan n yemttekkiyen ur nebḍi ara ɣef sin, ula ma yesɛa yiwen n umttekki kan, tamerniwt tettwarnu ɣef ssuma tummidt n uṭṭaf n umkan ; azal-is yettwabder deg usmel. Ulac tamerniwt i uvilu yettwaṭṭwin i yiwen. Tamerniwt iṭṭfen d tin i d-yebder usentem, ɣef leḥsab n wemḍan n yemttekkiyen d beṭṭu n yivila i d-yebder, yerna tedda deg ssuma tummidt i d-yebder ; ulac tamerniwt i yezmren ad tettwasuter mbeɛd mi yettwakres wemtawa, ladɣa ma yella umttekki yesfesx neɣ ur d-yusi ara ɣer tuffɣa, ma yella Wander, ɣef ddemma n tɣellist neɣ n usuddes, tesseqqim amttekki weḥd-s ɣef uvilu, ɣas akken yettwaḥseb ad yeddu s sin, neɣ ma yella tbeddel avilu yettwaṭṭwin i d-yebder usentem s uvilu lungtayl neɣ kargu. Tikliwin tusligin neɣ tid s lqedd, ilaq-asent aḥsab n ssuma i yellan weḥd-s.

Amagrad 5 : Lexlaṣ

Lexlaṣ yettili s wallalen i d-yettwabedren deg usentem, aseɣwen n lexlaṣ srid aɣelsan neɣ tuzzna n yidrimen, uqbel azemz n tikli yerna deg lajel n wazal n usentem. Amtawa yettwakres mi ara yewweḍ lexlaṣ ɣer Wander, mačči mi ara yettwazen usentem. Lexlaṣ yettwaḥsab yewweḍ-d deg wass ideg t-id-tuzznem : d azemz n temhelt i icehhed win i d-yettaken tanfa n lexlaṣ ma yella d lexlaṣ s useɣwen, d azemz n uluggen n tuzzna n yidrimen i d-yettbanen deg tebdart-nwen n lbanka ma yella d tuzzna n yidrimen. Lajel i ttawin yedrimen akken ad d-awḍen ur yezmir ara ad yeddu mgal-nwen : s lexlaṣ i d-yeffɣen uqbel lajel n usentem yettwakres wemtawa, ɣas ma yewweḍ-d ɣer Wander mbeɛd lajel-a.

Seg mi ara d-yaweḍ lexlaṣ-a, yerna, deg yal addad, uqbel ad tebdu tenfa, Wander a wen-d-tazen s yimayl, ɣef wallal yedumen, asentem n umtawa i d-yenna umagrad L. 221-13 n Code de la consommation : yesɛa deg-s timagit d tansiwin n Wander, tulmisin tigejdanin n tenfa, azemz-is, asrag-is, amḍiq-is n temlilit, akud-is d ssuma-s tummidt s tebzerin meṛṛa, isallen i d-yeqqaren belli tanfa, imi d-tettunefk deg wass yettwabedren, ur d-tettak ara azref n tuɣalin ɣer deffir, tiwtilin n usefsex d usexxer n umagrad 7, amek ara d-tessutrem acetki d tansiwin n umsemṣaleḥ n usemres ; tiwtilin-a ttwarnant ɣur-s, yerna aseḥqeq n lexlaṣ yeddan yid-s.

I tekliwin tusligin neɣ i tid n ugraw, yezmer ad d-yettwasuter uṛebbun : mi ara d-yaweḍ, amtawa yettwakres, ayen i d-yeqqimen ad yettwaxelleṣ deg uzemz i ɣef yella umtawa, ma yeḥwaǧ lḥal deg wemḍiq uqbel tuffɣa. Ma yella Wander ur tezmir ara ad tkemmel mbeɛd mi s-d-yewweḍ lexlaṣ, idrimen i txellṣem ad awen-d-ttwarren s lekmal deg ṛbeɛṭac n wussan.

Amagrad 6 : Azref n tuɣalin ɣer deffir

S wemsasi d umagrad L. 221-28, 12° n Code de la consommation, azref n tuɣalin ɣer deffir n ṛbeɛṭac n wussan ur yettusnas ara ɣef yimtawayen n tenfiwin n yirmuden n wurar i d-yettunefken deg wass neɣ deg tallit yettwabedren. Imi tikliwin-nneɣ ttunefkent deg wass i ɣef nemsefham, amtawa i yettwakresen s tewtilin n yimagraden 3 d 5 ur d-yeldi ula d yiwen n uzref n tuɣalin ɣer deffir. Skud amtawa-a ur yettwakres ara, ur teṭṭifem awal ɣef kra yerna teqqimem d ilelliyen ma ur tkemmilem ara ɣef usentem, war isufaɣ yerna war ma tefkam sebba. Tiwtilin n usefsex d usexxer n umagrad 7 ttusnasent deg umkan-nsen.

Amagrad 7 : Asefsex d usexxer

7.1 S ɣur-k

Yal asuter n usefsex neɣ n usexxer ilaq ad yettwazen ɣer contact@wander-ride.paris. Anagar ma llant tewtilin tuzzigin i d-yettwabedren deg usentem n uṭṭaf n umkan, tafelwit-a i yettusnasen :

50 % i yettwaṭṭfen deg tmanya u ṛebɛin n yisragen ineggura d isufaɣ i tessufeɣ yakan Wander, amwanes i d-yettwaɣren d wallalen i yettwaḥerzen. Ma tella tazmert tameqqrant yettwabeggnen akken ilaq i ken-igedlen ad tettekkim, d asexxer i d-yettwanadin d amezwaru, yerna ulac ayen ara yettwaṭṭfen ɣef ssuma.

7.2 S ɣur Wander

Wander tezmer ad tesfesx neɣ ad tessexxer tikli ma tella tazmert tameqqrant, ma llant tewtilin n tignewt i yeggaren ccekk deg tɣellist, neɣ ma yella wemḍan n yemttekkiyen ur yekfi ara. Deg tegnit-a, ad awen-d-yettwasumer usexxer neɣ tiririt s lekmal n yidrimen i txellṣem, war kra n uɛewweḍ nniḍen.

Tikli yebḍan ad teddu ma llan 3 n yemttekkiyen neɣ ugar. Amḍan-a yettwaktal kan ɣef yimukan i ɣef d-yewweḍ lexlaṣ ɣer Wander, ihi ɣef yimtawayen i yettwakresen s wanamek n umagrad 3. Wander ad awen-taru s tira 7 n wussan uqbel tuffɣa, ma tuffɣa tettwaḥeqqeq neɣ ma tettwasfesx, ma yella wemḍan n yemttekkiyen ur yekfi ara. Deg tegnit-a, ad awen-d-yettwasumer usexxer neɣ tiririt s lekmal n yidrimen, yerna isentimen ur nettwaxelleṣ ara i yeɛnan tuffɣa-a ad ttwakksen yerna ur zmiren ara ad ttwaxellṣen. Ma yella usuter-nwen yewweḍ-d ddaw n 7 n wussan uqbel wass i d-yettwasumren, isallen-a ad awen-d-ttwafken akked usentem neɣ, ɣer taggara, mi ara d-yaweḍ lexlaṣ-nwen. Amḍan-a yettusnas daɣen ɣef tikliwin tusligin, s talɣa n umḍan addayan n lexlaṣ : ma yella wemḍan n yemttekkiyen ddaw n 3, tikli tuslig tettwaxelleṣ ɣef lsas n 3 n yemttekkiyen s ssuma n tikli tuslig i umdan, yal tamerniwt n uvilu tedda deg-s, yerna aṭṭaf n umkan ur yettwasentem ara alamma tqeblem s tira amḍan addayan-a n lexlaṣ. Mbeɛd mi yettwakres wemtawa, ulac asefsex, ulac asexxer n tikli tuslig ɣef sebba n wemḍan n yemttekkiyen ur nekfi ara, yerna isallen s tira i d-yettwabedren sennig, 7 n wussan uqbel tuffɣa, ur tt-ɛnin ara.

Amagrad 8 : Amek tettedu tikli, taɣellist d yiwejjiben n umttekki

Amttekki i inehhṛen avilu ad d-yini belli yessen ad yenher avilu yerna yezmer i urmud aɣesman alemmas ; amttekki yellan d imsafer ad d-yini belli yezmer ad yeqqim ɣef umkan-is yerna ad yeṭṭef imeṭṭfen deg wakud meṛṛa n tikli. Deg tikli, yal yiwen yeṭṭef awal :

Wander teṭṭef ɣur-s azref ad tessufeɣ, war tiririt n yidrimen, yal amttekki i yeggaren deg umihi taɣellist-is neɣ tin n ugraw s wayen ixeddem, neɣ i d-yusan yeskeṛ s ccṛab neɣ s ddṛug. Tikli ur tewwi ara i yemdanen iwumi arkab n uvilu yegdel ɣef ddemma n ṣṣeḥḥa ; ma yella ccekk, d amttekki weḥd-s ara iwalin ma yessefk ad yettekki, yerna yezmer ad yessuter ṛṛay n ṭṭbib.

Ulac tiɣzi taddayt i d-nessuter si tazwara : tazmert n umttekki d useggem n uvilu ttwaktalen ɣef leḥsab n usuter-nwen, uqbel ad d-yettwazen usentem s tira, syen mi ara yeṭṭef avilu deg tuffɣa. Wander tezmer ad tessufeɣ amttekki i wumi ulac amek ara yettwaseggem uvilu s wudem ilaqen yerna s tɣellist.

Leɛmeṛ addayan i wakken ad tnehṛem avilu d 14 n yiseggasen. Abeddel n unehhaṛ yettili mi ara yeḥbes uvilu, s weqbal n umwanes ; amwanes yezmer ad yeǧǧ anhaṛ n uvilu s yimsafer i yemttekkiyen kan i yettwali llan di lehna akken ilaq mi ara ṭṭfen avilu deg tuffɣa. Imeẓyanen zemren ad ttekkin kan ma yella yid-sen, deg wakud meṛṛa n tikli, amdan meqqren yesɛan tamasit, ula d netta d amttekki, i yeṭṭfen aɛessi fell-asen. Igerdan ddaw n 14 n yiseggasen zemren, ma ssutren yerna ma yebder-d usentem s tira ayagi s wudem iban, ad ddun d imsafren ɣef uvilu lungtayl neɣ kargu i yettnehher umdan meqqren seg uṭṭaf-nsen n umkan, ma yella yezmer ad yettwasbedd ukursi n weqcic ilaqen yerna yettwaqeblen ; ur tteddun ara akk weḥd-sen ɣef uvilu, wala ɣef uvilu yettwaṭṭwin.

Amagrad 9 : Tamasit

Wander tesɛa awjib n wallalen deg usuddes d usedday n tikli. Tamasit-is ur tezmir ara ad d-tettwasuter ɣef wayen i d-yekkan seg umttekki neɣ seg wemdan wis kraḍ, ula ma tella tazmert tameqqrant.

Amagrad 10 : Icetkiyen d usemṣaleḥ n usemres

Yal acetki ilaq ad yettwazen d amezwaru s tira ɣer contact@wander-ride.paris. Ma ulac tiririt i iṛeḍḍun deg lajel n sin n wayyuren, yerna s wemsasi d yimagraden L. 612-1 d wid i d-yeṭṭafaren n Code de la consommation, amsemras yezmer ad iṛuḥ baṭel ɣer umsemṣaleḥ n usemres. Imi Wander SAS tekka-d seg uḥric n tmerrit, amsemṣaleḥ ilaqen d : MTV Médiation Tourisme Voyage — www.mtv.travel (tansiwin n lpuṣṭa d wamek ara t-id-tessutrem ttwabedrent deg usmel-a). Ma yella umennuɣ i izegren tilisa deg Tdukli Taturupit, amsemras yezmer daɣen ad iṛuḥ ɣer Wammas Aturupi n Yimsemrasen n tmurt ideg yezdeɣ.

Amagrad 11 : Isefka udmawanen

Isefka i d-yettwajemɛen ttwasexdamen akken i d-tenna tsertit n tbaḍnit.

Amagrad 12 : Tugna

Zemren ad ttwaṭṭfen tugniwin neɣ tividyutin deg tikli. Ur ttwasexdament ara i uberreḥ alamma qeblen yemdanen yerzan i yezmer ad ttwaɛqlen deg-sent ; tzemrem ad tagim melmi i tebɣam.

Amagrad 13 : Azref yettusnasen d yimennuɣen

Tiwtilin-a timatutin n uzenzi (CGV) ddant seddaw uzref afransis. Ma ur tefri ara temsalt s ṣṣulḥ, amennuɣ ad yeddu ɣer ccṛeɛ ilaqen s tewtilin n uzref amagnu.

Amagrad 14 : Tutlayt n umtawa d yemgerraden ger lqamen

14.1 Tiwtilin-a timatutin ttwarant s tefransist. Ttwasuqlent ɣer teglizit, ɣer tespenyulit, ɣer talmanit, ɣer tcinwatt tafessast, ɣer tjapunit, ɣer teɛrabt, ɣer tgrikit, ɣer tlatinit, ɣer teɛibrit, ɣer trusit d ɣer teqbaylit, s ugemmay alatin d tfinaɣ, akken amsaɣ ad izmir ad yissin amtawa s tutlayt-is.

14.2 Amtawa yettwakres s tutlayt n lqem i yeẓra umsaɣ mi ara d-yeg asuter-is. Amsaɣ yezmer ad yemsawal d Wander SAS s tutlayt-a.

14.3 Ma yella umgerrad ger lqamen, d lqem afransis i yezwaren deg usefru n tewtilin-a. Alugen-a ur yezmir ara ad yekkes i umsaɣ amsemras ammesten i s-d-fkant tibadutin yettwaḥettmen n usaḍuf n tmurt ideg yezdeɣ dima, ur yezmir ara daɣen ad yesseḥbes alugen i d-yeqqaren belli iferdisen n umtawa, ma yella ccekk, ttwafessren s unamek i yenfaɛen ugar amsemras.